Welcome to Schwab.
We're so glad you're here.
Schwab and TD Ameritrade are becoming one. As we move forward together, we'll be here to support you and your independent investment advisor and answer your questions about the transition.
The transition is complete.
We successfully moved your account from TD Ameritrade International (TDAI) to Schwab. We look forward to supporting the relationship between you and your advisor, and we're committed to providing you both with the best service experience in the industry.
Please review your account information carefully.
We brought over your profile from TDAI to establish your Schwab account. Please take a moment to review the details in your Account Verification letter. If everything looks good, you're all set. If changes are needed, please contact us at 1-800-515-2157.
A few reminders:
- Your relationship with your advisor will not change.
- You were sent a Key Information Packet before the transition. It provides more information about Schwab. Please keep it for your records.
- You now have access to Schwab Alliance, our secure online client portal. Schwab Alliance makes it easy for you and your advisor to manage your accounts.
- You have a new eight-digit Schwab account number. If you haven't done so already, you will need to update any direct deposits or recurring payments that you have set up directly with your bank or other third parties. Any instructions set up on TDAI will transfer over.
- If you actively used TDAI checks or a debit card within the past 24 months, you received replacements. Please begin to use them.
- You will receive two statements during the next statement period — a new Schwab statement and one for your TDAI account (typically showing a zero balance and no positions).
Stay informed
Here are a few resources in case you need help.
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Samples of transition communications.
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Accessing your new Schwab Alliance account.
You'll access your account through Schwab Alliance, our customized website and mobile platform that allows you to work easily and securely with your independent investment advisor and Schwab.
If you haven't already done so, please make sure you set up Schwab Alliance credentials as soon as possible. This will ensure you can view your accounts and approve any transactions initiated by your advisor.
- If you have a Schwab Login ID and password, there's nothing you need to do. You can log in with these credentials.
- If you need to set up your Schwab Login ID and password? Schwab Alliance (schwaballiance.com)and select New Schwab user, then follow the prompts. If you'd like to use your existing TD Ameritrade Institutional Advisor Client login as your Schwab Login ID, enter that information after clicking New Schwab user.
Your transition timeline.
Here's a look back at what happened and when.
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90 days before your transition weekend
Clients who use AdvisorClient.com and Mobile will receive personalized information and calls to action to help prepare for the conversion. -
60 days before your transition weekend
Prior to your transition, you will receive specific details about your account, like your account agreements and information about your Schwab cash feature. -
31 days before your transition weekend
We'll provide the information you need to set up your new Schwab Alliance Login ID and password. -
14 days before your transition weekend
Certain routine requests for accounts moving from TD Ameritrade Institutional will be temporarily suspended while we prepare for the move. See more. -
3 days before your transition weekend
Last day to establish a new ACH or wire connection with TD Ameritrade Institutional. -
Your final day to transact at TD Ameritrade Institutional
This is the last day to initiate wires, deposit checks, and use checks/debit cards at TD Ameritrade. Open good-till-canceled/good-till-date orders will be canceled after market close. See more. -
Your last day at TD Ameritrade Institutional
Access to your TD Ameritrade account will no longer be available starting at 8:30 p.m. ET on the Friday before your transition weekend. During this time, you will not be able to see your account. See more. -
First business day after conversion weekend
Welcome to Schwab! We look forward to serving you and your advisor. If you haven't already, please set up your Schwab Alliance credentials. You can begin using new checks and update any direct deposit ACH information.
Moving made easy
Moving made easy
*Upbeat music plays throughout.
Narrator:
We're excited to begin officially welcoming TD Ameritrade Institutional advisors and their clients to Schwab.
We're actively working to make your transition to Schwab as simple and seamless as possible. To help deliver on that promise, this video will outline the most important things to know about your move.
The good news is, there is very little that you need to do. And your relationship with your advisor will not changing. We're actively working with your advisor, and they will keep you informed every step of the way.
With that in mind, let's talk about the timeline for your transition, things you need to know, ways to prepare, and how we believe you and your advisor will benefit.
To start, here's a timeline showing major milestones and information about the transition.
We will transition your accounts in 2023.
To help avoid disruptions, your transition will happen over a weekend.
Two months prior to your transition, you'll receive specific details like your account agreements and information about your Schwab cash feature.
About one month before your transition weekend, you'll be prompted to create your Schwab Alliance Login ID and password. You'll need this to access your account after it moves to Schwab.
Beginning Friday at 8:30 pm ET of your transition weekend, your account will be temporarily unavailable while we begin the process to automatically and securely move your accounts, assets and cash.
Starting on the morning of the first business day after your transition weekend, your accounts and assets will have moved to Schwab and you will be able to log into your account using your Schwab Alliance credentials.
So, how do you prepare?
For most clients of advisors, the only thing you'll need to do is create a new Schwab Alliance Login ID and password so you can monitor your account once it has moved to Schwab.
Setting up your credentials will help ensure you're ready to go on day one.
Though you won't need to do much as your account moves over to Schwab, here are three important things to know.
Once your accounts are transitioned to Schwab, you will access your account information by using your Schwab Alliance login info. You will no longer be able to log in to AdvisorClient.com or use the Advisor Client mobile app after your account has moved to Schwab.
After the transition, you can log into Schwab Alliance to review your personal profile and make updates as needed.
Schwab Alliance provides a secure, easy way to stay informed and get on-demand access to important account information and documents and manage your account details.
You can check on the status of requests and securely approve transfers; access important documents, including account statements, trade confirmations, and tax reports; conveniently deposit checks with the click of a camera on your phone or tablet; and grant "View Only" access to third parties, such as CPAs, attorneys, and family members.
We will keep you and your advisor informed, but you can always find more information, FAQs, and resources about your move on the Advisor Client Information Hub at welcome dot schwab dot com back slash alliance.
You might also want to download the Schwab Mobile app, so you have it ready to use when your account move is complete.
Keep an eye out for additional communications between now and your transition weekend to stay updated on the integration.
Selecting an investment advisor is a significant decision. And choosing the right brokerage firm to custody your assets is an important decision for you and your advisor to make together. When you place your assets at Schwab, you are choosing a custodian experienced in serving the unique needs of independent advisors and their clients. We take this role seriously, and we look forward to serving you and your advisor.
If you have questions, contact your independent investment advisor or call 800-431-3500.
Charles Schwab & Co, Inc. ("Schwab"), member SIPC, is a separate but affiliated subsidiary of The Charles Schwab Corporation.
TD Ameritrade, Institutional, Division of TD Ameritrade, Inc., member FINRA/SIPC, a subsidiary of The Charles Schwab Corporation.
TD Ameritrade is a trademark jointly owned by TD Ameritrade IP Company, Inc. and The Toronto-Dominion Bank.
© 2023 Charles Schwab & Co., Inc. All rights reserved.
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What to know about the move.
Watch this video to get an overview of the transition.
To help make sure you have a smooth experience, we created this short video to help you understand and plan for the transition.