Moving made easy

Transcript of the video:

We're excited to welcome TD Ameritrade clients to Schwab.

We're actively working to make your transition to Schwab as simple and seamless as possible. To help deliver on that promise, this video will outline the most important things to know about your move.

The good news is, there is very little that you need to do, and we'll keep you informed every step of the way.

And once the transition is complete, you'll have access to great service, low pricing, and an even wider range of solutions and capabilities to help you reach your financial goals.

With that in mind, let's talk about the timeline for your transition, things you need to know, ways to prepare, and how we believe you could benefit from being a Schwab client.

To start, here's a timeline showing major milestones and information about the transition.

We began transitioning TD Ameritrade accounts to Schwab in groups in early 2023.

To help avoid investing or trading disruptions, your transition will happen over a weekend.

We'll let you know your transition date about two to three months before it's your turn to move. We'll keep you updated in both your email inbox and in the Schwab Transition Center when you're logged in to your TD Ameritrade account.

Two months prior to your transition, you'll receive specific details like your account agreements and information about your Schwab cash feature.

About one month before your transition weekend, you'll be prompted to create your Schwab Login ID and password. You'll need this to access your account through Schwab platforms after it moves to Schwab. If you receive statements and tax documents electronically, creating your Schwab credentials ensures your paperless settings will transition. If you already have a Schwab account, you can continue to use your existing login info.

Beginning Friday at 8:30 p.m. ET of your transition weekend, your account will be temporarily unavailable while we begin the process to automatically and securely move your accounts, assets, and cash. You'll still be able to place trades and move money up until Friday at 8:30 p.m. ET, and your account will be available again the next day the market is open at 5 a.m. ET on Schwab platforms.

So, how do you prepare? The good news is that we're taking care of almost everything for you. For most clients, the only thing you'll NEED to do is create a new Schwab Login ID and password to access your account once it has moved to Schwab. If you have a joint account, both people will need their own Login ID and password.

Setting those up prior to your first day at Schwab will help ensure you're ready to go on day one.

Though you won't NEED to do much as your account moves over to Schwab, here are three important things to know.

First, be aware that while we're moving over your account information, assets, most open orders, cost basis, money move instructions, and history, there are a few things that won't make the move.

You may need to make some updates after your transition is complete, but not to worry, we'll lead you through the process when you're logged in to Schwab.com or the Schwab Mobile app.

Second, you will access your account by using your newly created Schwab login info. As a Schwab client, you'll access your accounts only on Schwab platforms including schwab.com, the Schwab mobile app and thinkorswim®. You'll no longer be able to log in to tdameritrade.com or the TD Ameritrade Mobile app after your account has moved to Schwab.

Finally, you only need one Schwab login to access all your accounts. When you log in at Schwab, you'll see all your accounts together on the Accounts Summary page. That's because Schwab automatically links accounts for each client, making it easy to manage your entire portfolio all in one place.

Some other ways to prepare are to check out our learning resources and how-to tutorials on the Client Information Hub at welcome.schwab.com. You can also download the Schwab Mobile app, so you have it ready to use when your account move is complete.

Keep an eye out for additional communications between now and your transition weekend to stay updated on the integration.

Now that you're aware of the transition details, important things to know, and ways to prepare, let's talk about some of the benefits that come with the integration of Schwab and TD Ameritrade.

By combining our two firms, we'll be able to offer more to our clients through combined scale, complementary strengths, and a shared passion for investors and traders.

You'll enjoy the trading capabilities, education, and technology you know and value, plus you'll have more ways to manage and invest your money—all from a firm that stands behind its word.

You can also expect low pricing. Schwab has a long history of using our scale to disrupt the industry with the goal of bringing pricing down for investors. That commitment will continue. In fact, we've already eliminated or reduced several fees, and you'll have the chance to benefit from more pricing advantages after your account transitions.

Next, there's Schwab's industry-leading technology. thinkorswim desktop, web, and mobile are now available at Schwab. You'll also have access to Schwab's range of easy, intuitive, and highly rated digital client experiences on schwab.com and Schwab Mobile app.

And finally, you'll continue to receive exceptional service. We're committed to maintaining industry-leading response times from Schwab's experienced representatives, which will include the TD Ameritrade service teams and Financial Consultants who will be moving to Schwab with you. Plus, access to more than 400 physical branches across the United States, London, and Hong Kong.

We're extremely proud of what we're building for you at Schwab. But we know any time things change, it helps to have some help. This is why we're working hard to make sure the transition remains as simple and as easy as possible. And we stand ready to help at each step of the process. Please visit the Client Information Hub at welcome.schwab.com for more information and resources about your move. We're so excited to welcome you to Schwab.

The Charles Schwab Corporation ("Charles Schwab") provides a full range of brokerage, banking, and financial advisory services through its operating subsidiaries, including its broker-dealer subsidiary, Charles Schwab & Co., Inc. (Member SIPC). Charles Schwab & Co., Inc. and TD Ameritrade, Inc., members SIPC are separate but affiliated subsidiaries of The Charles Schwab Corporation.TD Ameritrade is a trademark jointly owned by TD Ameritrade IP Company, Inc. and The Toronto-Dominion Bank.